Whether you've purchased an Audible book by accident or simply didn't enjoy the book or narrator, returning an Audible book is easy as long as you're eligible. In this updated guide, we'll walk you through how to return a book on Audible using both mobile and desktop devices, along with important points about Audible's return policy. Whether you want to refund Audible credits only or exchange books in Audible, this guide has you covered.
Part 1. Can You Return Audible Books?
Can I return or exchange Audible books? The short answer is yes! Returning books on Audible is possible, but it comes with specific guidelines. So, understanding Audible return policy and limit is the first step to successfully making a return. Or you can directly follow steps to return Audible books on mobile or desktop.
Audible Return Policy You Must Know
Audible's return policy is designed to be customer-friendly, allowing you to return a book you didn't enjoy or didn't mean to purchase. However, not everyone has the same eligibility to return Audible books. Check the Audible Return Policy updated in 2024 to figure out whether you can return a title on Audible:
✨ 1. Membership requirements: Only active Audible Premium Plus members with good use behavior can return the Audible book. You cannot return the Audible book if you cancel your Audible membership.
✨ 2. Timeframe Limit: You can only return a book within 365 days of purchase.
✨ 3. Payment Method Limit: Only the book purchased with an Audible credit can be returned.
✨ 4. Frequency limit: Audible allows a limited number of returns per year, which varies based on account history and activity.
📝 Important Note: Audible still keeps the right to limit or cancel your return privileges if it suspects audible return book abuse by you.
What Happens After Returning Audible Books
Once you return an Audible book, you will get 1 credit refunded from Audible. The credit will arrive at your account instantly. If you don't find the credit after returning an Audible book, it may be system or internet latency; just wait for a longer time.
Additionally, the Audible refund credits will expire 12 months after the issued date.
Part 2. How to Return A Book on Audible Mobile [iPhone/Android]
How to return Audible book on app? It's a pity that Audible doesn't provide a direct way to return Audible book on the app. But don't worry, here is how to return Audible book on iPhone and Android devices.
Step 1. Open a web browser on your mobile device and visit the Audible website.
Tip: On iPhone, you can use the Safari, while Android users can use the Chrome.
Step 2. Log in with your Audible account and tap Menu from the upper-left corner.
Step 3 Go to My Account and Purchase History.
Tip: You can view all your purchased titles here. Tap the Refine option to filter out all orders purchased in the Last 365 days.
Step 4. Find your title you wish to return in the library, select it and tap on it.
Step 5. Select Return this title and hit Confirm.
Even though you cannot return Audible book on app directly, it's not difficult to return Audible books on the browser. With these simple steps, you should return your Audible books successfully. Otherwise, you may need to contact the Audible customer service for help.
Note: Don't forget to exchange Audible book before your Audible refund credit expires.
Part 3. How to Return Books On Audible Desktop
For those using a computer, returning Audible books is equally straightforward. Here's a step-by-step guide on how to return Audible books on desktop:
Step 1. Visit the Audible desktop site in a web browser and log in to your account.
Step 2. Once logged in, click your name from the top menu and select Account Details.
Step 3. Go to Purchase History page from the left menu.
Tip: Select the Last 365 days at the Orders placed in option to filter out the books that are eligible to return.
Step 4. Find the book you want to return and click Return this title at the right.
Step 5. When a window pops up, click Confirm to get 1 Credit back.
Part 4. How to Exchange Books on Audible
Previously, Audible offered the Exchange button under the Order Details; so you can directly replace your purchased Audible book to another one. This way you may be forced to make quick choice on the new book.
Thankfully, the original exchange function has been improved to the more flexible Return features. If you're looking for how th exchange books on Audible, you should first return Audible books to get your credits back. Then, you can use these refund Audible credits to exchange any other books you desire to play. More wisely, you can keep these credits until you meet books worth to buying.
Tip: Audible frequently lauches promotions like 2 for 1 sale, which may be cheaper than a credit. In this case, it's recommended to purchase your wished books with cash and use the credit for books over $14.95.
View Also:
Part 5. FAQ on Returning Audible Books
Q1: How Many Books Can You Return on Audible?
A1: Actually, Audible doesn't give a fixed number on how many books you can return on Audible. According to threads on Reddit, some users successfully returned over 20 books. However, Audible monitors return patterns and may limit accounts with frequent and abusive returns.
Q2: How Often Can You Return Audible Books?
A2: You can return Audible books purchased within the last 365 days as often as you like. While there's no strict limit, returning too frequently may affect your ability to return in the future.
Q3: How Many Times Can You Return A Book On Audible?
A3: Each book can only be returned once. If you've returned a book and repurchased it, you won’t be able to return it again.
Q4: Can You Return Audible Books After Reading?
A4: Yes, books can be returned even if you've already listened to them, as long as it's within Audible return policy guidelines.
Q5: Can I Return An Audible Book For Credit?
A5: Yes, if you used a credit to purchase the book, the credit will be refunded back to your account upon return. If you use the refund privilege as a workaround to extend your credit expiration, Audible may cancel the return option on your account.
Q6: Why I Can't Return Audible Book? How to Solve It?
A6: If the return option isn't available, it could be due to exceeding the Audible return limit or having an account flagged for excessive returns. You can contact Audible support for further assistance.
Part 6. Bonus Tip: How to Listen to Audible Books on All Devices
Being able to return Audible books is such a great benefit that encourages audiobook lovers to pick up a random audiobook. Besides the unspecific limits on how many returns you can make, Audible also implies some restrictions to the Audible audiobooks by encrypting them in AA and AAX formats. To put it simply, you can't currently listen to Audible books on all devices anytime and anywhere.
To solve this problem, we here recommend AudFree Audible Converter, which can help you encrypt and convert AA/AAX to MP3, FLAC, or other common audio formats at 30X or higher speed. All the metadata information will be kept during the converting process. In addition, a built-in splitting feature enables you to cut a large Audible book into small segments by chapters.
Now, let's see how to use AudFree Audible Converter to download your favorite Audible books to PC and Mac for offline playback on the desired device whenever you want.
Step 1. Launch the AudFree software and click the the first '+' button to select Audible books from the iTunes library to AudFree Auditior.
Step 2. Please click the 'Format' icon to define the output format for your Audible books. We suggest you set the output audio format as MP3 as this audio format can be recognized by all devices.
Step 3. After all settings are saved, simply click the 'Convert' button at the bottom-right corner of the main interface and it will start converting at high speed. After that, you can locate the converted MP3 Audible books in the destination folder.
Part 7. Summary
After reading the above, you can easily figure out the Audible return limit and how to return a book on Audible mobile and desktop. If you ever face issues with returns, the Audible customer support team is available to assist. Whether you're returning a book due to dissatisfaction, or an accidental purchase, you can exchange it for another title hassle-free.
If you want to extend your Audible book compatibility, the AudFree Audible Converter is your best helper to download audiobooks in MP3, WAV, and other common formats. This way, you can transfer Audible books to MP3 players. Start to enjoy Audible books on any device freely today!
Ivan Scott
Staff Editor
